Data subjects are entitled to request the ESO delete their PII, and the ESO must do so accordingly. If the data subject does not request such deletion, under MoCI Regulation 20, an ESO shall comply with a five-year minimum statutory retention period or as otherwise required by the relevant supervisory authority. This retention period is calculated from the moment the data subject terminates the use of services of the ESO.
Continue readingPost Category → Management
On Establishing Technical Documentation at Mekari
We all hate time wasters. Documentation often is seen as one of these time wasters, mostly because it is boring to do. Planning is often seen as kind documentation, so there is a natural tendency to just skip this step for efficiency. However, people forget the hidden cost of skipping this documentation step: no agreement on shared understanding may cause the project will take a lot longer than people think, and this is only the beginning of other disadvantages of not having proper documentation.
Continue readingEngineering North Star Metrics
In the world where all of the metrics are available to be fetch and tracked, we end up on too many things being measured or worst, too little things that are being measured. It is impractical to make smart decisions based upon all available data and impossible to make any decision without data, and virtually impossible to make every metric as a priority worthy of improvement. The first challenge is deciding on what to measure, this article is intended to propose following metrics as the de jure metrics that being tracked and constantly improved going forward within tech team that I led so far.
On forming Technical Program Manager team at Mekari
As the company growing and more product verticals are coming in, and more competitors coming in not only from Indonesia but also big players from outside the country, there are needs from stakeholders and management (C/VP levels) to ensure we are delivering our initiatives more than ever. Hence, ensuring a team to be self-organized, transparent, and great visibility of ongoing and upcoming project progress are very critical. Spotting potential delays early and doing continuous improvement on how we structure the team and do communication within the team is also essential for us to achieve effective & efficient productivity.
Continue readingAnswering Yes/No Question
Your boss answering a simple yes or no question: pic.twitter.com/8uTFWpNyTV
— shelby wolstein (@ShelbyWolstein) May 8, 2020
Different types of 1:1 conversations visualised
#1. Ping Pong
Both parties are equally engaged and curious about the other. Answers are thoughtful, and each participant always turns their answer back into a question for the other.
Tech Resume
Tech Resume is an internal personal profile managed and updated by us as an employee with information including current and past projects, accomplishments in our current company, expertise, impact, motivation, career aspirations.
Continue readingTalking about OKR
Why do we care about OKR ?
Managing a company’s performance relative to goals is important. OKRs (Objectives and Key Results) have been found by the tech industry to be a good way to do that. See https://en.wikipedia.org/wiki/OKR for a history of OKRs. See Measure What Matters, by John Doerr for a great read on how they started to be used at Google.
Continue readingMy Ex-Boss Cultural Hints
⚠️ This isn’t my note nor intent to take any credit.
TL;DR: We take our job of building quality services for our customers seriously in every way. Rigor at every level is the only way to do that reliably and efficiently.
Continue readingOn being a great meeting attendee
Staying engaged during meetings
Attendees, please follow these instructions:
- Bring your own notebook for the pre-reads
- Turn on your webcam, even if you’re in a room with other people. It helps other participants better understand what you’re saying AND keeps you focused.
- Participate during meetings by 1) reading the pre-reads, 2) leaving feedback, and 3) participating during discussions. We have found many things need to be repeated due to unfocused meeting participants.